Role: Prime Consultant to Kaiser National Facilities Services (NFS)
Completed: 2012

Kaiser Permanente launched a “Total Health Environment” initiative to fulfill on their promise to consider total health at all levels of the member experience, including the encounter of visiting a medical facility. To this end, Kaiser retained a team of experts to establish trendsetting design approaches for the built environment, considering every aspect of a visitor’s experience from the site entrance to the building exterior and journey within the building. The refined program provides aesthetic and informational enhancements of which signage and wayfinding plays an essential function.

SKA was tasked with developing construction documents for signage from schematic design concepts initiated by the team. New bold colors and easy-to-see lettering and symbols are characteristics of the new look. Eye-catching pylons identify key destinations on the site, and wayfinding is enhanced by interactive technology that both informs and educates visitors. SKA updated Kaiser’s national design resources toolkit, which is provided to all contracted design consultants, with these new signature brand signage elements.

SKA is currently working to incorporate this new branding into the signage programs at the following Kaiser facilities:
• Anaheim
• Baldwin Park
• Fontana
• Fresno
• San Leandro
• Woodland Hills